Last updated 26 June 2026.
Twilight Electrical (ABN 17 652 492 129) respects your privacy. This policy explains what information we collect when you contact us or use our website, why we collect it, and the choices you have over how it is used. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
If anything here is unclear, you are welcome to get in touch and we will happily talk it through.
What we collect
We only collect what we need to answer your enquiry and to quote and carry out electrical work. Depending on how you use the site, that may include:
- Your name, email address and phone number when you fill in a form, call, or email us
- Details about the job or property you contact us about, so we can give you an accurate quote
- Basic technical information such as your browser type and the pages you visit
We do not ask for sensitive information, and we never collect more than we need.
How we use your information
We use your information to reply to your enquiry, prepare quotes, book and carry out work, and follow up afterwards. We may also use your contact details to keep you updated about a job you have asked us about. We will never sell your information, and we will only contact you about things relevant to your enquiry.
Cookies and analytics
Like most websites, we use cookies and tools such as Google Analytics and Google Search Console (through Google Site Kit) to understand how visitors use the site so we can improve it. Some pages also include an embedded Google Map. These tools collect anonymous, aggregated information and do not identify you personally. You can turn cookies off in your browser settings at any time.
Sharing your information
We do not share your personal information with third parties except where it is needed to deliver a service you have requested, or where we are required to by law. Any provider we work with is expected to handle your information with the same care that we do.
How we protect your data
We take reasonable steps to keep your information secure and to prevent unauthorised access. No system is ever completely secure, but we take care to protect what you share with us and to only keep it for as long as we need it.
Your rights
You stay in control of your information. At any time you can:
- Ask what information we hold about you
- Ask us to correct anything that is wrong
- Ask us to delete your information where we no longer need it
If you are not happy with how we have handled your information, please contact us first so we can put it right. You also have the right to raise it with the Office of the Australian Information Commissioner (OAIC).
Changes to this policy
We may update this policy from time to time as our services change. When we do, we will update the date shown at the top of this page, so it is always clear when it was last reviewed.
Contact us
If you have any questions about your privacy, or want to make a request about your information, contact Twilight Electrical at info@twilightelectrical.com or on 0413 847 102. You can also get in touch here and we will get back to you.
